Terms & Conditions Mostbet Malaysia — The Complete Platform Rules Guide for Players

These Terms and Conditions ("Terms") govern the use of the mostbet platform, including the mostbet-win.net website, mobile application, and all related services. By accessing or using any mostbet service, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Mostbet reserves the right to modify, amend or update these Terms at any time without prior notice for minor changes. Material changes will be communicated to registered users via email or in-platform notification at least 14 days before taking effect. It is your responsibility to review this page periodically to ensure you remain informed of the current applicable terms.

Continued use of the mostbet platform after any changes to these Terms take effect will be considered full acceptance of the updated terms. If you disagree with any changes, you have the right to close your account and withdraw your remaining balance in accordance with the account closure procedure.

To register and use mostbet's services, you must meet all of the following eligibility requirements at the time of registration and throughout your use of the platform:

• Be at least 18 years of age at the time of registration
• Be a resident of Malaysia or access the platform from a region where our services operate legally
• Register using accurate, truthful and complete personal details — full name, MyKad or passport number, date of birth, phone number and an active email address
• Never declared bankrupt by any court of competent jurisdiction
• Register in your own name only — not on behalf of another individual or entity
• Hold only one (1) active account on mostbet at any given time

Once your mostbet account has been successfully created, you are fully responsible for managing and maintaining the security of that account. This includes choosing a strong password, not sharing your login credentials with anyone, and ensuring that the devices you use to access mostbet are always protected from malware.

Mostbet recommends enabling two-factor authentication (2FA) on your account as an added layer of security. If you suspect your account has been accessed without your authorisation or that your password has been compromised, contact the mostbet support team immediately via 24/7 live chat.

• Keep your personal information up to date whenever changes occur, including your phone number, email address, and residential address
• Complete the identity verification (KYC) process when requested by the mostbet team
• Do not share your account with anyone else, including family members
• Log out of your account when using a public or shared device

Mostbet supports a range of local Malaysian payment methods for the convenience of our players. All deposit and withdrawal transactions must comply with the following rules:

Accepted payment methods for deposits and withdrawals are: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX online banking including Maybank2u and CIMB Clicks. The name on the payment method must match the name on the mostbet account. Any attempt to use a payment method belonging to another person or a third party is prohibited and may result in the transaction being declined or the account being suspended.

Your first withdrawal from a mostbet account may require an additional identity verification process (KYC). This process is typically completed within 24 to 48 hours, depending on the completeness of the documents submitted. Required documents include a copy of your MyKad or passport and proof of the payment method used.

All bonuses and promotions offered by mostbet — including the welcome bonus, free spins, cashback, reload bonuses and VIP rewards — are subject to the specific terms and conditions stated on the Promotions page. The general principles that apply to all mostbet promotions are as follows:

• Every bonus carries a wagering requirement that must be fulfilled before the bonus funds or any winnings derived from the bonus can be withdrawn
• Wagering requirements are calculated based on the bonus amount received, not the deposit amount
• Every promotion has a validity period that must be observed — expired bonuses will be automatically forfeited
• Bets placed with bonus funds on markets with odds below the minimum threshold set for each promotion will not count towards fulfilling the wagering requirement
• Each player is eligible for each type of promotion once only within the specified period, unless stated otherwise
• Promotion abuse — including claiming bonuses across multiple accounts belonging to the same individual or using hedging and arbitrage betting methods — may result in bonus forfeiture and account suspension

All sports betting and casino gaming on the mostbet platform is subject to the specific rules and conditions displayed within each game. In general, the following rules apply to all types of betting and gaming on mostbet:

• All confirmed bets are final — no cancellations or modifications are permitted once a bet has been placed
• Sports Betting — including Malaysia Super League football, EPL, IPL cricket, badminton and e-sports — is subject to the relevant sports rules and betting markets
• Mostbet reserves the right to void bets placed based on incorrect information, technical errors, or situations where the displayed odds were clearly inaccurate
• Live casino game outcomes are determined by a certified and independently audited RNG system — mostbet does not alter the results of any game
• Winnings from eligible games and bets will be credited to your account balance within the stipulated timeframe, depending on the game type

Mostbet operates a zero-tolerance policy toward fraud, manipulation and platform abuse. The following actions are strictly prohibited and may result in immediate account suspension or closure, forfeiture of all balances and bonuses, and legal action where applicable:

• Registering more than one account or using another person's identity to create an account
• Payment fraud — including the use of stolen or unauthorised credit cards or payment methods
• Money laundering — using the mostbet platform to invest, conceal or convert illicit funds
• Use of automated software (bots), odds-monitoring tools, or any third-party software to gain an unfair advantage in betting
• Arbitrage betting or hedging strategies designed specifically to exploit mostbet promotions
• Match-fixing or colluding with any party to manipulate the outcome of a sporting event that has been wagered on
• Disruption or cyberattacks targeting mostbet's technical infrastructure

If mostbet suspects any suspicious activity, we reserve the right to temporarily hold withdrawals pending investigation. If fraud is confirmed, all associated winnings may be forfeited and a report may be filed with the relevant authorities.

Mostbet is not liable for any loss or damage — whether direct, indirect, incidental or consequential — arising from the use of our platform, including but not limited to:

• Losses from betting and casino gaming activities, which are risks accepted by the player
• Service disruptions due to scheduled or unplanned technical maintenance
• Inability to access the platform due to internet connectivity issues on the player's end
• Losses resulting from a player's failure to keep their account login credentials secure
• Changes in laws or regulations affecting platform operations

That said, this limitation of liability does not affect users' rights under applicable Malaysian consumer protection laws. Mostbet remains fully accountable for any proven technical errors that result in losses to players, and such cases will be resolved fairly through our complaints procedure.

You may close your mostbet account at any time by contacting our customer support team via live chat or email. Before the closure is processed, any remaining balance in your account will be withdrawn to your registered payment method once the required verification process has been completed.

Mostbet reserves the right to suspend or close an account without prior notice in the following circumstances:

• Breach of any part of these Terms and Conditions
• Confirmation that the player does not meet the eligibility criteria
• Investigations related to fraudulent activity or money laundering
• Requests from competent authorities
• Account inactivity for 12 consecutive months with no transactions

Accounts suspended for investigation purposes may still be reinstated once the review is complete and no fraud has been established. Mostbet will notify the account holder of the investigation outcome via their registered email within a reasonable timeframe.

The collection, processing and protection of mostbet players' personal data is managed in accordance with our Privacy Policy us, which form part of these Terms. In summary, mostbet is committed to:

• Collecting only the data necessary to provide and improve our services
• Protecting all personal data with 256-bit SSL encryption and appropriate technical security measures
• Not sharing your personal data with third parties for marketing purposes without your explicit consent
• Giving you access to your personal data and the right to request corrections or deletion under certain circumstances
• Comply with Malaysia's Personal Data Protection Act 2010 (PDPA) in all aspects of data management

Mostbet believes that gambling should be an enjoyable form of entertainment, not a source of stress or financial hardship. We are committed to supporting players in maintaining responsible gaming habits. The mostbet platform provides the following tools to help players manage their activity:

• Daily, weekly and monthly deposit limits that you can set yourself through your account settings
• Loss limits that can be set to control the maximum amount you can lose within a given period
• Self-exclusion options for periods of 24 hours, 1 week, 1 month, or longer
• A self-assessment tool for gamblers, accessible via the Responsible Gaming
• Links to local Malaysian support resources for anyone who needs further assistance

If you feel that your betting activity is beginning to affect your daily life, personal relationships, or finances, we encourage you to use the tools available or reach out to the mostbet support team for assistance.

Mostbet reserves the right to amend, update or replace these Terms and Conditions at any time. For material changes — such as updates to withdrawal policies, bonus terms or player rights — we will provide at least 14 days' notice to all registered players via email and in-platform notifications before the changes take effect.

The most current version of these terms is always available on this page, with the latest update date displayed at the top of the document. It is your responsibility to check this page periodically. By continuing to use the mostbet platform after any changes take effect, you are deemed to have accepted and agreed to the revised terms.

These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising in connection with these Terms shall first be addressed through mostbet's internal complaint resolution process. If a resolution cannot be reached, the matter may be referred to an appropriate alternative dispute resolution mechanism.